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How to integrate BMC Remedy 9.1 with Sapho version 4.7 or greater

Category: Integration Setup

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Important Notes

The tutorial below assumes that:

  • you have BMC Remedy 9.1
  • you have activated BMC Remedy System REST API 
  • you have at least the privileges for managing requisitions (create, submit, approve)

 

Step 1: Create Integration

Filling API URL typically https://<Your Server Adress>:<Port>/api/arsys/v1/

Filling Username and Password (login credentials to you BMC Remedy System)

BmcSetup.PNG

 Step 2: Finish the creation of the integration

 

Audit Trail

Once you have created a dedicated account in BMC Remedy and set up the integration in Sapho using that account, you will be able to ensure transparency in your audit logs.